Water Bill Savings Program
Making water conservation easy with a no-risk on-bill offer that achieves savings for you and the planet!
Water Bill Savings
This proven program helps municipal water utilities work with their customers to:
Provide water efficiency improvements with
Deliver immediate savings on utility bills.
Reduce water consumption to address current and future supply restrictions.
Meet current and upcoming state codes.
If you represent a water utility or local government in one of the nine Bay Area Counties, you may be eligible to participate in this innovative program.
For More Information
Complete our online form
How the Water Bill Savings Program Works
Water utility customers voluntarily opt-in to the program to install water conservation upgrades at no up-front cost.
An approved contractor conducts a free site visit and install the upgrades, then is paid by the program.
The customer immediately starts saving money because the estimated savings exceed the monthly on-bill surcharge that pays off the project cost. The surcharge stops at the end of the financing term. If the water utility customer moves from the location, the new water customer automatically assumes both the continued savings and remaining surcharge.
The utility monitors customer satisfaction, bills surcharges, collects payments from participating customers until project costs are repaid, and issues repayment to the program.
The program operator ensures efficient delivery of services by providing participating utilities with turn-key financing and administration support.
Participating customer benefits
The Program allows participating water utility customers to install eligible upgrades with extended warranties and unique guarantees:
No up-front payment, no new debt obligation, no credit checks, and no liens.
A monthly tariffed surcharge that is significantly lower than estimated savings.
Participants pay only while they are a utility customer at the project location.
A guarantee that failed measures are repaired or the payment obligation is terminated.
Eligible upgrades include ultra-low flow toilet, low-flow showerhead, and aerators, and the option for drought tolerant, fire-resistant landscaping and irrigation conservation measures.
To learn how to participate, click here to sign up for more information.
Partner utility benefits
The Program provides partner water utilities with a unique solution to overcome common challenges to the wide-spread adoption of water efficiency. Designed to support utility customer satisfaction, this turn-key regional program:
Provide residents and businesses an easy path to more efficiency properties that meet code requirements.
Help participants lower their utility bills, which in turn reduces the risk of non-payment.
Establish a fixed on-bill surcharge revenue stream for utility cost recovery.
Interested municipal water utilities are invited to learn more about becoming a partner utility by contacting us or reading more below.
The Program has proven successful through the development and implementation of on-bill water conservation programs at three bay area water utilities:
Town of Windsor - Windsor Efficiency PAYS®
City of Hayward – Green Hayward PAYS®
East Bay Municipal Utility District - EBMUD WaterSmart On-Bill Program
As of 2019, 480 multi-facility units and 247 single family projects have been completed with average water savings of 30% for multi-family units and
20% for single family houses.
Pilot Program Results
“I knew I would probably save a little when I signed up for the program, but I am amazed by how much. Our first bill (bi-monthly) was reduced by $76.00 after installing just the basic measures for our two-person home.”
"Green Hayward PAYS® was an easy way to upgrade our property and save money on our utility bill. I’d recommend this program to other multifamily properties."
―Sandro Fornesi, Owner of Plaza Verde and Eden Apartments and Green Hayward PAYS® participant
Roles and responsibilities
The Water Bill Savings Program is a collaboration of BayREN, ABAG, and Bay Area municipal water utilities to address California’s mounting water supply and climate adaptation challenges. Based on the BayREN PAYS® Pilots, the Program:
Provides access to low-cost capital and a self-funding initiative to participating utilities (BayREN funds Program launch, and expansion and project surcharges support operation).
Provides efficient delivery of services with centralized Program administration and operation that allows Bay Area communities to benefit from water conservation and customers to meet water use code requirements for existing buildings, without Partner Utilities having to grow staff.
Complements existing incentive programs and serves hard to reach communities including low- and moderate-income, multifamily, and commercial rental properties.
Diagram of Program Implementation
ABAG: Oversees Program, facilitates access to capital, engage with the bond market as needed, and holds Master Services Agreement with Partner Utilities
BayREN: Operates Program in coordination with Partner Utilities and provides program services including customer service, co-marketing with Partner Utilities, contractor oversight and support, project quality assurance, on-bill surcharge verification, and data collection.
Partner Utilities: Opt-in to Program, support targeted marketing to utility customers using materials developed in collaboration with the Program, leverages billing system to collect on-bill surcharges at participating properties, and issues repayment to ABAG.