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Become a Partner Utility!

Partner Utility benefits

The Program provides partner water utilities with a unique solution to overcome common challenges to the wide-spread adoption of water efficiency. Designed to support utility customer satisfaction, this turn-key regional program: 

  • Provides residents and businesses an easy path to more efficient properties that meet code requirements.

  • Helps participants lower their utility bills, which in turn reduces the risk of non-payment. 

  • Establishes a fixed on-bill charge revenue stream for utility cost recovery. 


Interested municipal water utilities are invited to learn more about becoming a partner utility by contacting us or reading more below. 


Complete our online formCall 707-565-8031


Program Details

Water Upgrades $ave is a regional collaboration of Bay Area municipal water utilities, BayREN, and the Association of Bay Area Governments. ABAG provides utilities with access to low cost capital. BayREN and the Program Operator install customer-side water efficiency projects that complement existing incentive programs and require minimal utility administration. Utilities can request the Program include an administrative fee that is charged to participants to help recuperate costs that may be incurred.  The Program also helps utilities:

  • Meet state-mandated conservation goals

  • Assist customers by lowering their utility costs

  • Provide customers options for immediate savings as rebate programs phase out


Partner Utilities establish and guide how the Program serves their customers. Partner Utilities can suggest new Improvements to be considered for Program or can decide not to offer certain Program-eligible Improvement within their service territory. Partner Utilities may also manage customer participation, setting annual limits or allowing open as drought conditions or other local issues increase the need to reduce consumption. The Utility decides.

How does it work?

Pilot Partners

Town of Windsor

Windsor Efficiency PAYS® has provided field services starting in October 2012 for single and multifamily residential housing including indoor plumbing fixtures and outdoor turf conversion to drought tolerant landscapes. Commercial landscaping services launched in December 2014 including installation of weather-based irrigation controllers and irrigation system repairs.


  • Averaged 20% indoor water savings and 10% energy savings per household.

  • Saved single family participants an average of $170 per year on their utility bills.


Windsor Efficiency PAYS® met its program goals and is no longer enrolling participants. 

Town of Windsor Testimonials


“I knew I would probably save a little when I signed up for the program, but I am amazed by how much. Our first bill (bi-monthly) was reduced by $76.00 after installing just the basic measures for our two-person home.” 

―Windsor resident


"It's (PAYS) a wonderful program! My family saved
$86 on our first bill.”

―Windsor resident

City of Hayward Testimonials


"Green Hayward PAYS® was an easy way to upgrade our property and save money on our utility bill. I’d recommend this program to other multifamily properties."

-  Sandro Fornesi, Owner of Plaza
Verde and Eden Apartments


“For a small property like mine, Green Hayward PAYS® was a great way to install money and water saving fixtures." 

- Alfredo Campos, Property Manager

Green Hayward PAYS® began offering multifamily residential indoor and multifamily/commercial landscaping field services in August 2015. Services included indoor plumbing fixtures, common area energy improvements that deliver savings to the property owner (lighting, hot water distribution, etc.), and weather-based irrigation controller installation. 

  • Project size: range from 5+ units (have done large scale projects)


Green Hayward PAYS® met its program goals and is no longer enrolling participants. East Bay Municipal Utility District

East Bay Municipal Utility District

EBMUD WaterSmart On-Bill Program has provided multifamily residential indoor and single-family, multifamily, and commercial landscaping components approved for test projects, with field services available since July 2016.


Image courtesy of EBMUD.

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BayREN implements energy savings programs on a regional level in collaboration with the nine bay area counties.

Association of Bay Area Governments 

375 Beale Street, 7th Floor | San Francisco, CA 94105-2066