The BayREN team is dedicated to serving our community, contractors, and participants. We understand you may have questions regarding our programs at this time.
While we are not currently holding in-person meetings per state and local guidance, we are happy to provide service and support to program participants, contractors, and other stakeholders via telephone and/or email.
If you are a current Participating Contractor, or Multifamily Property Owner/Manager, please feel free to reach out to your assigned Project Manager or Account Manager directly. Any updates regarding BayREN programs will be communicated to you in writing by email - please see the prior communications regarding impacts to the Single Family and Multifamily programs.
We are available 8:00 a.m. to 5:00 p.m. Monday through Friday to address any questions or concerns.
For specific program questions contact the program lead listed on our contacts page.
BayREN: COVID-19 Impacts and Updates
View BayREN's Response to COVID-19
Suspension of Service Disconnections
Pacific Gas and Electric Company (PG&E) is suspending service disconnections for non-payment and waiving security deposits, implementing flexible payment plan options, and providing additional support for low-income and medical baseline customers. Here’s where to find more information about how PG&E is responding to coronavirus and continuing to provide essential services while keeping their customers and employees safe.
State and Local COVID-19 Guidance
For more information about state and local guidance, we invite you to visit the California Department of Public Health, the California Public Utilities Commission or the individual county public health department links below: